Reply To: Issues with OS Touch Calibration in Windows 10

[Logan Moon]

1. We can get around this doing the following:
a. Using a Windows 7 machine, follow this procedure to change the AR1100 into digitizer mode: ar1100-calibration-and-setup-guide.pdf. (Sorry, this software does not work repeatedly in Windows 10, we are working with Microchip to fix this.)
b. Inside the procedure you will download this software: ARConfigurationUtilityV2.20.zip
c. In Step 3.a.5 you will need to put the AR1100 into AR1100 USB Digitizer mode.
i. Change settings on the right for Digitizer.
ii. Click “Use These Settings”
iii. Some dialogs will pop up confirming it has changed.
2. You could do device level calibration using the AR Configuration Utility Sowftware (better calibration as it moves between OSs).
3. Now, use USBView (software download from Microsoft) to see how the digitizer is reporting within Windows.
a. You will need to find the USB Input Device connected to your IoT device.
4. Once ELI is reporting as a Digitizer (as above), you should be able to calibrate in Windows 10.
a. You may have to run the setup to define the screen to calibrate.
5. Windows has a bug. If you try to run calibration by selecting the display like below and the Calibrate option is grayed out, run the calibration on another display (you do not need to finish), then you should be able to run calibration on the ELI device.